UPDATE ......From Tuesday 8 April 2025 we have changed the way that Single Sign-on works on this wiki. Please see here for more information:
Update
- Support_AutoBAHN
- Support_BOD
- Support_Cacti
- Support_Cacti_CLI
- Support_Compendium_Database
- Support_Compendium_Reporting
- Support_Dashboard_Current
- Support_Data_Warehouse
- Support_Enterprise_Service_Bus
- Support_EUMETSAT_Portal
- Support_EventR
- Support_GEANTServiceMatrix
- Support_Maintenance_Calendar
- Support_MDVPN
- Support_MDVPN_Automation
- Support_MSR
- Support_New_Dashboard
- Support_NRENServiceMatrix
- Support_OpsDB
- Support_OTRS_Integration
- Support_Poller
- Support_Rancid
- Support_SLACK_Integration
- Support_Tableau
- Support_Technology-Proxy
| System Name | System Description | System URL | Support Guide | Trouble Shooting |
|---|---|---|---|---|
| OpsDB | This is the Operations Network Services Inventory System. It records circuits, equipment and cables. | https://opsdb.dante.net/ | Support Guide | |
| Cacti CLI | The Cacti Command Line Interface (CLI) is a bash shell script that enables Operations Engineers to create Traffic graphs within the Cacti System | Support Guide | Raise a ticket | |
| Dashboard (Current) | Dashboard is a fault management system that helps identify issues within the network that affect services that GEANT project provides. | https://primary-dashboard.geant.net | Support Guide | Raise a ticket |
| New Dashboard | Dashboard is a fault management system that helps identify issues within the network that affect services that GEANT project provides. This is an event driven system that relies on a messaging system architecture | http://prod-dboard01.geant.net:8080/dashboardV2/ | Support Guide | Raise a ticket |
| Cacti | This is an off the shelf PHP based package that using SNMP commands to obtain Traffic Utilisation statistics | Support Guide | Raise a ticket | |
| Autobahn | Support Guide | Raise a ticket | ||
| Poller | This is a state of the art Genric Polling system that records Network Traffic Utilisation information as well as Network Element/Service history | Support Guide | Raise a ticket | |
| Technology Proxy | Support Guide | Raise a ticket | ||
| MDVPN MSR | The Multi-Domain Virtual Private Network Monthly Service Report is a report on the availability of the MDVPN services | Support Guide | Raise a ticket | |
| MSR | The Monthly Service Report is a report on the availability and utilisation of the various network services | Support Guide | Raise a ticket | |
| Usagemap | The is a graphical representation of the traffic utilisation to and from GEANT of partner NRENs | Support Guide | Raise a ticket | |
| Rancid | This is a version control of Router configurations | Support Guide | Raise a ticket | |
| BOD | Support Guide | Raise a ticket | ||
| OTRS Integration | The describes the OTRS SOAP based web service for Retrieving, Searching and Inserting Ticket into the OTRS system | Support Guide | Raise a ticket | |
| Slack Integration | This describes the SLACK Slash command integration, allowing messages to be created within specific channels | Support Guide | Raise a ticket | |
| Maintenance Calendar | This obtains all the Emergency, Planned and Internal maintenance tickets from OTRS and displays them in a Microsoft Outlook Calendar | Support Guide | Raise a ticket | |
| EUMETSAT Portal | This is a web based portal to manage and monitor the EUMETSAT Multicast transmission across GEANT | http://eumetsat.geant.net/portal/ | Support Guide | Raise a ticket |
| Data Warehouse | This is the Enterprise Edition of MySQL and is used to store copies of core business data for the purpose of reporting. | Support Guide | Raise a ticket | |
| Enterprise Service Bus | This is a messaging system based on Apache ActiveMQ that is used by various systems as a method of loose coupling with other systems | Support Guide | Raise a ticket | |
| Tableau Server | This is the Reporting Server that uses data within the Data Warehouse to generate Ad-Hoc Business Reports | Support Guide | Raise a ticket | |
| EventR | The leading online calendar and event registration tool for the research and education networking community. | https://eventr.geant.org | Support Guide | |
| Compendium | The GÉANT Compendium provides an authoritative reference source for anyone with an interest in the development of research and education networking in Europe and beyond. | https://compendiumdatabase.geant.org | Support Guide: see README on GitLab | |
| NREN Service Matrix | This matrix is intended to provide a comprehensive overview of all services that GEANT NRENs offer nationally. | https://nrenservices.geant.net | Support Guide | |
| Webshop | GEANT Webshop | https://webshop.geant.org https://www.terena.org/intranet/webshop | Support Guide | |
| GEANT Service Matrix | Proof of Concept of GEANT Services displayed in NREN Matrix format. | Product Lifecycle Management | Support Guide |